Privacy Policy

                                                                            

                                                                          Privacy Policy

Grand Carbon Company
Effective Date: 01-01-2025

1. Introduction
Welcome to Grand Carbon Company. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website and purchase our carbon brush products.

2. Information We Collect
We collect the following types of information when you use our website:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment details, and other information you provide during checkout.

  • Account Information: If you create an account, we may collect your login credentials and preferences.

  • Transaction Information: Details of purchases made, order history, and related details.

  • Technical Information: IP address, browser type, device details, and website usage statistics collected through cookies and tracking technologies.

3. How We Use Your Information
We use your information for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing.

  • To provide customer support and respond to inquiries.

  • To personalize your shopping experience and improve our website.

  • To send you promotional offers, updates, and newsletters (you can opt-out at any time).

  • To comply with legal obligations and prevent fraud.

4. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party partners who assist in payment processing, order fulfillment, and website analytics.

  • Legal Compliance: Authorities when required by law or to protect our rights.

  • Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred to the new entity.

5. Data Security
We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of receiving promotional emails.

  • Disable cookies through your browser settings.

7. Cookies and Tracking Technologies
We use cookies to improve website functionality and user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

9. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Grand Carbon Company

| https://www.grandcarbon.com/ | https://www.grandcarbon.online/ 

 
Landline No. +91 5224058824,  Cell Phone No. : +91-9335905251, +91 9936762125, +91-9580868774   
ISO 9001:2015, Certified No. QMS/17/A1542.
Main Office:- 395/15, Kashmiri Mohalla Road, Area Chowk, Lucknow - 226003, Uttar Pradesh, India.

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